FAQs for Parents

As parents, you are responsible for ensuring the enjoyment of your child’s hockey experience. You must bring your child to their practices and games and other hockey events, as decided by the team. You must sign a Fair Play Code of Conduct at registration and pay any team fees identified by your coaching team.

Team fees are to cover the cost of tournaments, extra ice, special events and other incidentals the team has agreed upon at the parents meeting.

Yes! Volunteers are important to the EMHA. Please contact your coach to express your interest in volunteering with the team. All volunteers working within a vulnerable sector must complete a Police Record Check (Level 3). More information on Volunteering is available HERE.

Yes, this online training program is mandatory for all new parents to hockey to ensure the safety and well-being of players and to encourage respectful communication with officials and coaches. One parent/guardian per family must take it. Please note that if you took RIS for parents for another sport you do not have to do it again, but you have to register your certificate number with your association. Refer to Hockey Canada RIS Guidelines for more information.

At the beginning of every year during registration you will be asked to read and accept the Parent’s Guide of Discipline. This guide also encompasses the extended family. In addition, HEO made available a Code of Conduct for Parents. Finally, please be aware that, according to the HEO's Portable Digital Devices Policy, while mobile devides are permitted in the dressing rooms, it is prohibited to take photographs, make video or audio recordings in any recreational facility dressing rooms during any HEO sanctioned event.

As an association, we fully expect that all members follow the code of discipline that is signed at the beginning of the year. If a situation or complaint does occur you might be summoned to hearing for a disciplinary hearing once an investigation has occurred.

The arenas are local at the House League level, see the Arenas section of our website. We are part of the Gloucester Hockey Association (GHA), which consist of Russell, Metcalfe, Leitrim, Blackburn, and Eastend. The only travel outside of that will be for tournaments, which will depend on the team and decisions made at the parents meeting at the beginning of the hockey season. See our Arena's page for locations.

Most players and families enjoy the experience of attending out-of-town tournaments. Please notify your coach if you choose not to participate; please note that no refunds from team fees will be issued to those families who do not attend.

The first recourse is to talk to your team manager and head coach. If they cannot help, please contact the Director of your respective division.

The coach review may be completed by parents before the beginning of playoffs. We encourage all parents to complete a review as part of our coach development process. All evaluations are kept confidential and reviewed by the board of directors of the EMHA.